Contact Form: Flexible Spending Accounts

To contact American Fidelity's Flex Department by e-mail complete and send the form below.  Please allow 2 business days for us to research and respond to your request.  We are committed to your privacy and understand the importance of protecting your personal information.  Please see our privacy policy for more information.

NOTE: Processing time for flex reimbursement claims is approximately 5 to 7 business days after we receive your claim information.  If you need immediate assistance, in regards to your claim or account, please call a Customer Service Representative Monday through Friday between 8:00 AM and 4:45 PM (CST) at one of the following numbers or take a look at our helpful links:

School Employees call 1-800-325-0654

Business Employees call 1-800-437-1011

Personal Information









Your Workplace Information


If applicable. Please provide your customer number or the last four digits of your social security.
Comments/Concerns/Requests
If you can provide additional information, especially a policy and/or claim number. It helps us address your concern.

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